Common Questions

Why should I trust Access2View Key Safes?

Access2View only use Keygaurd XL. A durable and robust key safe that is police approved. This means it can also be added to your house insurance.

Where do you currently operate?

Our services operate throughout the British Isles, including Northern Ireland, Jersey, and includes all surrounding islands too.

Do you only provide viewings during office hours?

No, Access 2 View is there for you when you need us most. Our Attendants operate from 8am through to 8pm, Monday to Saturday. This gives you the opportunity to market property when potential tenants or buyers want to view. We know that by offering viewings to your customers at ‘out-of-office’ hours we’ll help you to sell or let property faster.

What can I use your Access Services for?

Any reason at all! Anyone authorised by you can have access to the property. Surveyors, Tradesmen, Utility Companies, Tradesmen, Carpet Fitters and anyone else.

How soon can I book?

Once on our system you can start booking jobs immediately. Once ready well provide you with one on one training to get you up to speed. Most people are confident to order alone without the training , its that intuitive.

How do we get keys to you?

Our key management process is secure and fast. We can collect the keys for a small fee or you can arrange for them to be delivered to us (using Collect+). Clients can send copies of the keys direct to a collection location near to the property. All keys are sent with a unique code (given at time of your booking). This code allows the keys to be sent without any addresses, ensuring the security of the property whilst keys are in transit.

Returning keys?

Whether the property sells, lets or does neither you can arrange to have keys handed over, to the tenant/buyer/other nominated, in person (fee applicable). Alternatively you can arrange for the keys to be sent to a Collect+ location.

Key handovers on completion?

We can arrange for keys to be handed over on the day of completion, although the most flexible and affordable way to achieve this is by notifying us ahead of time and having the keys placed at a secret location that is given to the tenant or new owner on the day of completion (typically within 1 mile of the property). ID is required to maintain security.

Do I always need to send the keys?

No, this is only required when the property is vacant. Although Key Management is included within the Viewing packs asstandard.

How long is a viewing, and how many people can attend?

The allotted time for a single viewing is 15minutes. The single viewing service is intended for one viewer or a couple, though you can arrange for larger families to visit with notice given. Subsequent viewings can be added to the first booking for a reduced fee. However our Viewing Pack is the most affordable way to benefit from the viewings process.

Are your Attendants trustworthy?

We know trust is essential. Our success is built on a set of core ethics found on our service page. We have sourced the best possible professionals to ensure we can deliver on these core values for our customers. Our field team is fully insured in-house in order to maximise protection for every appointment. They have also been background checked through the Disclosure and Barring Service (a new version of the Criminal Records Bureau check) or with a CRB check itself.

No helpful answer? Here are some options

Give us a call

Our team is on hand to assist you every step of the way. If you have any queries or problems call us now…0330 111 0908

Write to us

Please contact us with any queries or problems.

Contact Us


During Office hours we are available to help via our Live chat facility.

Click on the LIVE CHAT box.


Address : U37 B-Box, Oswin Road, Leicester LE3 1HR

Contact us

 03333 445 336

Monday to Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm

Request a callback

Access2View Ltd
U37 B-Box,
3 Oswin Road,
Leicester LE3 1HR